We met Lori a year before we actual bought our condo. We saw a condo for sale in an area we were interested in -so we called her and asked if we could see it. She told us the condo was available for viewing but all offers had to be submitted within 3 hours. She wasn't in the area but said if we wanted to see the unit she would drop what she was doing and come meet us. We were so impressed with her "customer service" and getting to the condo in time so we could see it. We didn't make an offer but she continued to send us listings for almost a year before we saw what we wanted. She has experience and knows what is a good value and will tell what isn't -even if it means she doesn't make a sell. She has many contacts in the area and can refer you to Insurance agents, contractors and etc. We were from out of town so it was very helpful to work with someone that has the local experience. We would recommend Lori to anyone that wants to buy or sell property.